Customer journey

Your system built your way

We know that when you buy a new system you might be anxious about how to get the most from it and how to get all your data across in the way you want it.

Bespoke implementations

We pride ourselves on our bespoke implementations. This is why we have a dedicated team with a background in MAT finance to handle everything. Simply give us your data, tell us how you want it arranged, and let us do the hard work for you.

IMP Help is here

Worried about learning to use your new system? With us, you won’t have to search high and low for answers. We have a full online knowledge base of video guides, as well as classroom training and detailed text guides – all constantly updated and available to all users. If you’re still stuck, our dedicated support team will be happy to help.

Ongoing training and support, at no extra cost

From refresher training to live chat support, our support team will be on hand when you need them. We’ll be with you every step of the way.

IMP Voice

Got a great idea?

We want to hear it! We know that listening to our customers is one of the most powerful things a business can do. So, we created IMP Voice – our dedicated customer ideation platform. Browse other MAT finance leaders’ ideas, post your own, and get involved with building the future of MAT finance technology.

Let us help you transform your MAT's financial planning

Our team of experts are on hand to help you.

How many schools are in your trust?

Our trust has 2 to 10 Schools

Our trust has 11 to 25 Schools

Our trust has 25 + Schools